Shopify’s free import tool doesn’t support BigCommerce. We move your products, customers, order history, and images, re-host files from BigCommerce’s servers, redirect every product and category URL that ranks or has links, and monitor search for 90 days after launch.
The trigger is usually the plan bill: BigCommerce ties your plan to your sales, and moves you up automatically.
Since June 1, 2026, BigCommerce moves stores up a plan automatically once sales over the past 12 months pass $30,000 on Core or $100,000 on Growth. Scale charges 0.9% on sales above $33,333 a month and moves to Performance at $2 million.
BigCommerce’s parent company renamed itself Commerce.com in July 2025 as it shifted its focus, which leaves some merchants unsure where the store platform is headed.
Merchants sold $378 billion through Shopify in 2025, up 29% from the year before, according to its annual report.
Products and customers move with migration apps. Order history, images, and redirects need extra steps.
| Item | What happens | How we handle it |
|---|---|---|
| Products and variants | Moves unchanged | Moved with their images, prices, stock, and options. Shopify allows three options per product, so products with more are reworked with you first. |
| Customers | Moves unchanged | Customer records move. BigCommerce doesn’t export passwords, so customers sign in with a one-time code sent to their email. |
| Order history | Moves unchanged | Exported from BigCommerce and converted for import, so past orders stay visible to customers and your team. |
| Images and files | Moves unchanged | Images on BigCommerce’s servers are re-hosted on Shopify. Their old addresses can’t be redirected, so we update every link on your site. |
| Existing redirects | Moves unchanged | Redirects you already set up in BigCommerce are kept and added to the new list. |
| Reviews | Moves, with changes | Moved into a Shopify review app where your BigCommerce review setup allows an export. |
| Theme and apps | Rebuilt | The design is rebuilt in a Shopify theme, and BigCommerce apps are replaced with Shopify apps or built-in features. |
Redirects and URLs
BigCommerce lets stores choose their own URL format, so we map yours before anything moves.
Depending on your settings, products sit at the root, like /product-name, or under a category. Shopify uses /products/, so each one gets its own permanent (301) redirect.
Category pages, including addresses that start with /categories/, map to Shopify collections.
Brand pages and blog posts need their own redirects. Shopify puts posts under /blogs/.
Images stored on BigCommerce’s servers can’t be redirected, so they’re re-hosted and every link to them updated.
Shopify allows up to 100,000 redirects, and each one only starts working once the old page is gone, so we build and test the full list before launch.
01
Send your site. We review it and send a quote and timeline within one business day.
02
We map every old page to its new address, rebuild your templates, and move content, images, and SEO on a private preview site you can check.
03
We compare the old and new sites page by page, point your domain to the new site, tell Google about the new pages, and test each redirect once it’s live.
04
For 90 days we watch which pages Google indexes and how much traffic your moved pages get. Anything our work caused, we fix at no cost, with reports at 30, 60, and 90 days.
Send your site and we’ll quote it within one business day.
For growing BigCommerce stores tired of plans that upgrade with their sales.
From$3,500
Typical timeline3–6 weeks
“From” is the starting price for the kind of site described. Prices depend on your site’s size and setup. You get a quote before any work starts, and we don’t bill by the hour.
No one can promise how Google will rank your site after a move, including us. What we can promise is the work that protects your rankings, done carefully and put in writing.
Ask us about the guaranteeGoogle decides rankings, not us. Even a careful migration can cause some movement while Google recrawls the new site and works out what changed, and it can take a few weeks to settle.
Google also changes how it ranks sites throughout the year. If an update shifts your traffic, that isn’t something any migration team controls. Anyone who guarantees your rankings is promising something they can’t deliver.
We take every precaution we know of, and we stay accountable after launch.
Every page we can find gets a new home. We collect old addresses from your sitemap, Google Search Console, analytics, and links from other sites. Each one gets a destination: the matching page, the closest match, or a removal you’ve agreed to. You see the full list before launch.
Nothing is removed by accident. Pages you choose to retire are removed on purpose. If any other old link stops working after launch, we fix it.
We watch for 90 days. After launch we track which pages Google indexes, any errors it reports, and traffic to the pages we moved, and we send you a report at 30, 60, and 90 days.
If it’s our mistake, we fix it for free. If something we missed or broke causes a problem in those 90 days, we fix it at no cost.
The guarantee covers our work. It doesn’t cover Google algorithm updates, content you change after launch, pages removed at your request, or problems caused by your host, third-party plugins, or other vendors.
If your sales sit comfortably inside your plan and the store does what you need, the move may not pay for itself. Stores built on BigCommerce’s multi-storefront or B2B features should compare Shopify’s equivalents carefully before moving, and we’ll do that with you before you commit.
Ask if you should stay on BigCommerceCommon questions about moving from BigCommerce to Shopify. If yours isn’t here, send us your site and ask. You’ll hear back within one business day.
Get a migration quoteNo. BigCommerce doesn’t export passwords, but Shopify customer accounts sign in with an email and a one-time code, so imported customers can sign in from day one.
Not for BigCommerce. Shopify’s Store Migration app doesn’t list BigCommerce as a source, so the move uses migration apps and exports instead.
Yes. We export it from BigCommerce and import it into Shopify, so customers can still see past orders.
Yes. Shopify uses /products/ and /collections/, so every product and category address gets its own redirect before launch.
Any size. The starting price covers up to 250 products and 25 pages. Larger catalogs and B2B stores are quoted after we review the store.
Most stores with up to 250 products take three to six weeks. Larger catalogs take longer, and you get a timeline with your quote.
Send us your BigCommerce site. We’ll review it, count the pages, and reply with a quote and timeline within one business day. It’s free, with no obligation.
Get a migration quote